SPECIALISTS IN LEADERSHIP, RELATIONSHIPS, PERFORMANCE & WELLBEING
COACHING & MENTORING
WE TRULY PARTNER WITH YOU TO CO-CREATE YOUR PATH TO LEADERSHIP AND RELATIONSHIP MASTERY, PERFORMANCE AND WELLBEING; TAKING A MULTI-DISCIPLINED, AUTHENTIC, CREATIVE AND EVIDENCE INFORMED APPROACH TO OUR WORK.
Does the idea of having an independent sounding board to help you work through your challenges, create clarity and make confident decisions sound good? What about having access to someone who can help you build structures and routines that allow you to be at your personal and professional best? Or having someone in your corner that you can trust to tell you the truth at all times and hold you accountable for progressing your goals?
Sometimes we are too close to ourselves and our situations to see what our limitations are, and how to go about pushing past our barriers to success.
This is where Hello Agility can help.
Lai-Ling has three decades of multi-dimensional leadership and relationship experience across the banking, consulting, data, disability, financial services, hospitality and technology industries; as well as a Master of Science in Coaching Psychology and the Professional Certified Coach designation from the International Coach Federation.
A coach and mentor with rigorous coaching psychology training and decades of professional wisdom in leadership, relationships, performance and wellbeing can offer you fresh perspectives gained from an evidence base and lived experiences.
A coach and mentor can help you see what you don’t see, spot where you’re veering off course, and help you find ways forward; to stay motivated when you don’t know what to do and perhaps all you want to do is give up because it’s easier to leave things as they are despite how dysfunctional you know them to be.
Your path to leadership and relationship mastery, performance and wellbeing begins here.
“Great coaches...are your external eyes and ears, providing a more accurate picture of your reality...they’re breaking your actions down and then helping you build them back up again.”
THE DIFFERENCE
Coaching is where you learn from drawing your own insights. In a coaching conversation, your coach guides you through a goal oriented, solution focused reflective process. Your coach is your thought partner. There is no set curriculum. Coaching is the most customised form of learning you will ever experience and you have complete control of the agenda in every session.
Mentoring is where you learn from drawing upon someone else’s insights. In a mentoring conversation, your mentor provides wisdom and guidance based on their own knowledge and experiences. Your mentor is your thought leader. There is no set curriculum. You have complete control of the agenda in every session.
Education moments are bite sized pieces of information or learning injected into a coaching or mentoring conversation designed to heighten the creation of insight in the moment.
Counselling, therapy and clinical psychology reach into your past &/or focus on a diagnosis to uncover and resolve underlying issues to help you move forward. They are historically oriented, problem focused processes. Whilst coaching and mentoring share a common evidence base with these disciplines, we acknowledge the whole and capable human being that you are right now. We only lightly dip into your past where necessary to inform how you can move forward. Coaching and mentoring maintain a future oriented, solution focused stance through the act of goal setting and goal striving. Coaching and mentoring are not a replacement for counselling, therapy or clinical psychology services.
THE CHOICE IS YOURS
What you do with the insights you gain is completely up to you. You are in control of what you act (or do not act) upon; regardless of whether you use coaching, mentoring or a combination of both. You are responsible for your own progress and performance. As your partner in performance we are here to provide trusted independent support; but we are not here to do your work or solve your challenges or grab your opportunities for you.
HOW DO I START WORKING WITH A PROFESSIONAL COACH & MENTOR?
Take a look at our six most popular coaching and mentoring offerings below (click on the ‘+’ sign to see the full details of each offering).
Heavily influenced by the Standards Australia Handbook for Coaching in Organisations (HB 332-2011), these offerings have been specifically designed to address the common challenges and opportunities that executives, leaders and business owners face today.
Whether you are seeking a professional coach and mentor to work with yourself, your team, a group that you’re involved with, or to assist with a systemic change and transformation across your organisation, we’re here to help.
Don’t worry if you are facing a unique challenge or are on the cusp of grasping a unique opportunity and have different or more specific requirements. Get in touch today and let’s discuss how we can work together on your leadership, performance and wellbeing project.
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Typical reason why people engage in this way: “I have a decision to make and I need some help to work through it.”
The Details
>> Single session
>> Duration ranges between 1 hour up to 1 day depending on your need
>> Pre-work may be required
>> Suitable for individuals, groups or teams
>> Conducted virtually unless otherwise agreed
>> Clear guidelines surrounding the confidentiality of each session
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Typical reason why people engage in this way: “I’m stuck but I don’t know why or how to move forward. I just know that something needs to change and I need some help to make sense of everything that’s going on.”
The Details
>> 3 x 60-minute sessions
>> Pre-work required for each session
>> Suitable for individuals, groups or teams
>> Conducted virtually unless otherwise agreed
>> Clear guidelines surrounding the confidentiality of each session
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Typical reason why people engage in this way: “I have a clear goal that I am working towards. I need someone to hold me accountable. To keep me committed, to keep me motivated, to keep me progressing; so that I don’t get distracted, stop or give up.”
The Details
>> 1 x 2 hour kick-off session to get crystal clear on your goals and your motivations to achieve them
>> Weekly (30-minute) or fortnightly (60-minute) sessions for an agreed period of time
>> Pre-work required for each session
>> Suitable for individuals, groups or teams
>> Conducted virtually unless otherwise agreed
>> Clear guidelines surrounding the confidentiality of each session
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Typical reason why people engage in this way: “I have a team of people who are brilliant individually, but I need them to work better together. As a real team.” OR “I have a group of people inside my organisation facing similar challenges, and it’s an impediment to us reaching our goals.”
The Details
>> 1 x 60-minute session with engagement sponsor to agree on the purpose, roles and responsibilities for the engagement
>> One-on-one interviews with all of the group or team members (if it is a small group or team); or a select number of representatives from the group or team (if it is a large group or team)
>> 1 x 60-minute session to debrief trend findings from one-on-one interviews and discuss engagement approach with engagement sponsor
>> Deliver an agreed number of group or team sessions over a specified period of time (duration ranges between 1 hour to multiple days depending on your need)
>> Deliver an agreed number of 60-minute individual sessions with group or team members over a specified period of time
>> Periodic check-in sessions with engagement sponsor (number to be agreed dependent on size and length of engagement)
>> 1 x 60-minute end of engagement check-in session with engagement sponsor
>> Pre-work required for each session
>> Suitable for groups or teams
>> Conducted virtually unless otherwise agreed
>> Clear guidelines surrounding the confidentiality of each session
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Typical reason why people engage in this way: “I have a particular area of my performance that I need help with or further development in. I want my learning tailored to me and I want to do it under the privacy, confidentiality and safety of a one-on-one setting.”
The Details
>> 1 x 60-minute session with you (plus your manager and engagement sponsor if done through your employer) to agree on the purpose, roles and responsibilities of the engagement
>> (Optional) one-on-one interviews with your nominated stakeholders for feedback
>> 1 x 60-minute session with you (plus your manager and engagement sponsor if done through your employer) to debrief trend findings from one-on-one interviews and discuss engagement approach
>> 6 x 60-minute sessions to be conducted over a maximum of 6 months
>> 1 x 60-minute mid-engagement check-in session with you, your manager and engagement sponsor if done through your employer
>> 1 x 60-minute end of engagement check-in session with you, your manager and engagement sponsor if done through your employer
>> Pre-work required for each session
>> Suitable for individuals
>> Conducted virtually unless otherwise agreed
>> Clear guidelines surrounding the confidentiality of each session
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Typical reason why people engage in this way: “Our people - particularly our executives, leaders and high potential employees - often have pressing challenges that they need to overcome or timely opportunities to grasp. We don’t know when these challenges or opportunities will present themselves, but we want to ensure our people have timely access to support when they need it.” OR “We have a transformation initiative or leadership development program that requires a coaching and mentoring partner to ensure we maximise the impact of the initiative/program.”
The Details
>> Investment is made in blocks of 60 or 120 x 60-minute sessions
>> All sessions are to be used within a maximum of 12 months and any unused sessions will be forfeited at the end of the 12 months
>> Minimum monthly usage of 5 or 10 sessions applies (depending on the block purchased) and any unused sessions for a given calendar month will be forfeited on the last day of each calendar month
>> Maximum of 3 sessions per individual or as agreed otherwise
>> Every manager and sponsor check-in session reduces the balance of remaining sessions by one
>> Sessions can be booked directly with us or via your organisation’s authorised representatives
>> Monthly report sent to your organisation’s authorised representatives outlining the number of sessions used, the balance of remaining sessions and any noticeable key themes that arose during the reporting period
>> Pre-work may be required
>> Suitable for individuals
>> Conducted virtually unless otherwise agreed
>> Clear guidelines surrounding the confidentiality of each session
>> For people who are facing work challenges, who need a performance boost, or who need some timely developmental support; not for people who are experiencing mental health issues
>> Should not be used as a replacement for Employee Assistance Programs (EAP)
LET’S WORK TOGETHER
We’re always looking for new opportunities to work with you remotely in a virtual environment &/or in person at locations within Australia and internationally.
Get in touch and start the conversation today.