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Operating model transformations don’t fail because the strategy is wrong. They fail because the people, politics, and performance dynamics haven’t shifted to match the design

Hello Agility helps senior leaders close that gap with an ecosystem of services that move transformations from theory to practice

I fix the gap between operating model design and real-world delivery

One transformation powerhouse. Three ways to engage

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  • Transformations stall when no one is at its centre, fighting for it

    I step into Director and General Manager level roles to stabilise, steer, and deliver operating model transformations - particularly in politically sensitive, high-stakes environments

    What I do

    • Align leaders around priorities, decisions, and behaviours

    • Bring clarity to complex, politically charged environments

    • Strengthen delivery capability across teams

    • Remove barriers that slow or derail execution

    • Turn operating model design into real-world outcomes

    My experience

    I’ve turned around multi-year, multi-million-dollar investment programs. I’ve restored delivery confidence in environments where clarity was low, expectations were high, and political dynamics were intense

    When to engage Hello Agility

    • The transformation looks right on paper but isn’t delivering

    • Leadership alignment is missing or inconsistent

    • Decisions are stuck in political currents

    • Delivery is slowing, drifting, or stalling

    • You need senior continuity during a critical phase

  • Operating models only work when leaders and teams have the capability to deliver them

    I supercharge the performance of your leaders and teams by equipping them with the capability everyone expects but no one teaches - how to navigate the people, politics, and performance expectations that come with their jobs

    What I do

    • Build leadership capability for high-stakes delivery

    • Strengthen decision-making, influence, and alignment

    • Reset leadership teams around purpose, priorities, and performance

    • Equip teams with the skills required for transformation delivery

    Programs include

    • Influencing for Impact (available off the shelf for immediate delivery)

    • The Strengths Advantage (available off the shelf for immediate delivery)

    • Leadership Team Effectiveness (customised for your context)

    • Leadership Development for Product & Transformation Leaders (customised for your context)

    My experience

    I’m trusted by ASX20 and multinational companies to uplift capabilities across their organisations whilst they undergo major operating model shifts

    What changes

    • Leaders operate at the higher level the transformation requires

    • Teams deliver with clarity, confidence, and cohesion

    • The organisation becomes capable of sustaining the new operating model and delivering their board approved strategy effectively

  • Transformations succeed or fail on leadership

    I coach leaders navigating high-stakes, politically complex environments - the moments where it’s isolating at the top and there’s no one you can speak openly with. I provide a confidential, strategic partnership for you and your executive team to think clearly, navigate complexity, and solve the challenges that shape delivery

    What I do

    • Strengthen judgment and decision-making

    • Navigate political dynamics with confidence

    • Shift behaviours to match the new operating model

    • Support leaders through uncertainty, resistance, and change

    My experience

    I’ve coached executives at the Head Of, Director, General Manager, and C-Suite levels across industries including Banking, Consulting, Data, Disability, Financial Services, Healthcare, Hospitality, Insurance, Marketplaces, and Technology helping them lead with clarity, influence effectively, and deliver outcomes under pressure. This is coaching that is grounded in lived experience and supported by research and evidence

    Who this is for

    • Executives leading major transformations

    • Leaders navigating operating model transformations and what it means for them

    • Leaders stepping into expanded mandates

    • High-potential leaders preparing for bigger roles

    • Leaders navigating complexity or high-stakes decisions

Let's Talk